To add a new user for your company, select “ADD NEW USERS”


  1. Enter the employee ID (this needs to be something unique and identifiable such as some combination of first and last name or initial or an employee number

  2. Enter the Responder’s first and last names, please do not use initials

  3. Enter the Responder’s security license number

  4. All other fields are recommended but optional

  5. Please remember that Responder logins can not be shared between users

  6. When creating a new Responder login, please note that the Portal will not display a password, this will be set by the Responder in app on their first login